We’re temporarily halting the sale of travel experiences

In the current climate, we believe this is the socially responsible action to take to protect the health of our customers, and our partners and their teams on the ground.

To date there have been no confirmed cases of the COVID-19 amongst our partner members, however in light of travel information available from the Australian Department of Foreign Affairs and Trade and the Indonesian Government, we are encouraging our customers not to book any holidays during this current global crisis.

“We know how events like this impact our local partners, but we also know how important it is to follow the advice of health officials, so we’re asking our customers to consider looking at other ways to support each other during this difficult time.” – Fiona Bettesworth, Founder and Managing Director, Real Indonesia.

Our local partner, Five Pillar Foundation, has recently had to pare back its team to stay afloat during this coronavirus outbreak. We spoke with them about how it’s impacted them directly, and they had this advice for travellers.

“It’s actually affecting us very hard as a start-up. The changing ecosystem and the lack of travellers coming, affects Five Pillar in terms of our operational costs. To international travellers; Please educate yourself regarding COVID-19, please be more informed. Most importantly, just be positive.” – I Putu Wiraguna (Wira) Co-Founder & Director, Five Pillar Foundation.

Wira’s advice is right, it’s important for all of us to remain positive during this time. While we can’t bring our partners and customers together right now, we hope that they will find ways to connect and help in other ways.

If you’re looking for ways to offer your support during the crisis, you can donate to the WHO and the COVID-19 Global Response Fund.

“We hope travellers don’t forget about the beauty of Bali, Indonesia, and of the people there – and consider supporting local communities and joining a travel experience, once this has passed. In the meantime, please follow information from the Australian and Indonesian Health Officials, and other Government Officers, while the spread of COVID-19 is brought under control.” – Fiona Bettesworth, Founder and Managing Director, Real Indonesia.